#Can't log in!
1 messages · Page 1 of 1 (latest)
Can't access the game. Asks me to check my internet connection, which is working. Yesterday, I couldn't access "Existing charachter" either.
Somethings up, do your intro also looping?
Have internet as well. Superweird
I see the same issue as you. The looping video appears. I guess, it might be some server maintenance.
Try repairing the app
If that doesn’t work, send a copy of the log files to @keen ferry make sure you have copies of your Character ID numbers and then uninstall the game
Once uninstalled, locate all file folders that have Dragonheir in the file names, and delete them
Once deleted, restart your device and then install a fresh copy of the game
And try again, hopefully that will work, it has others (including me)