Пополнение

[unkempt turtle]

Добрый день!

Вчера приобрел два пакета, на аккаунт до сих пор не зачислились.

[unkempt turtle]

@finite saddle По моей ситуации будет какое-то движение?

[somber anvil]

• Good afternoon! Yesterday I purchased two packages, the account has not yet been credited.

We have forwarded it to the team. Please wait for follow-ups 🙂
@frail kite

Мы переслали его команде. Пожалуйста, ждите последующих ответов

[frail kite]

Dear Traveler, thank you for your patience. I've forward your case to our relevant team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.

[frail kite]

Dear Traveler,

After verification by the relevant team, you received the purchased item at UTC+0 2026-04-21 04:32:04. Could you please log in to the game again and check?

Thank you for your cooperation.

[unkempt turtle]

Добрый день!

Все получено, спасибо. Вопрос, будет ли компенсация за данную ситуацию? Ведь я потерял место в рейтинге из-за недостатка ресурсов.

[somber anvil]

How did you lose ranking through daily heliolite dice and small other stuff?

[frail kite]

Issues caused by server network fluctuations on April 19 will be compensated for all players in the near future. Thank you for your understanding.

[unkempt turtle]

Из-за отсутствия хлеба.

[unkempt turtle]

Благодарю!