Tavern gambit bug

[spiral wren]

What's the point to play this mode if you win 1 fight and next u lost 10 matchs and points too ? i lost 10 points because the game was buggued ...
ID : 1412454153582569472
time : 12:00 utc ( 14:00 utc+2 for me )
log in the comment below.

log :

[winged fox]

I have the same issue. There is no combat during tavern gambit.

[opal needle]

Dear Traveler, thanks for your cooperation. The information you provided has been submitted to the relevant team, and we believe that it will expedite the progress of issue resolution. If there are any updates, we will contact you immediately.

[opal needle]

Dear Traveler,

Could you please confirm which region you are from?

Based on our current checks, the battle appears to have run normally and the results seem to be correct. If you have any additional details or evidence, please feel free to share them with us so we can further investigate.

Thank you for your cooperation.

[spiral wren]

i'm from France and during all rounds my screen was exactly the same as the screen i shared. only at the latest second it come back normally for play
A message appeared on the screen, but I didn't have time to screenshot it...

[sly sleet]

I have experienced this as well. It's basically like this report: https://discord.com/channels/928541801260908546/1494403001933107231 but in tavern mode.

For me, it's usually the first match then it goes back to normal.

[spiral wren]

yeah but it seems this bug don't appear in logs ... so weird but several of us players have encountered this bug.

[sly sleet]

It's a visual bug I think so I don't think their team will see it just from their logs. But the video provided by the other report is very useful for them.

[spiral wren]

well, next time i'll record all my gambit session 😄

[opal needle]

Thank you for the additional information.

Based on our current investigation, the issue you described did not affect the final battle results, so please rest assured regarding the outcome. The team is continuing to look into the cause of the display issue you experienced.

[spiral wren]

if i encounter this bug again i'll try to record this for help, or at least try to screen the message i seen quickly

[sly sleet]

Though it does not affect the final battle result, it massively affects the match. The screen stays that way and you don't get to see the artifact selection screen. You're given a random piece once it times out. Also, you don't get to see enemy composition and positioning.

[spiral wren]

• i could'nt up my team so for 2 round it was 3 heroes without any buff

[coral gyro]

i had same error, what do you need? i have the log files and identify several problems during the timewindows i was playing

@opal needle i dm you the logs and a summary of bugs found

its very annoying bug and make the game mode practically unplayable

[opal needle]

The relevant team is continuing to investigate this issue.
However, please rest assured that it does not affect the final battle results.

[coral gyro]

ofc it does, i cant play, i cant pick artefacts, i cant see how many lives i have left, i cant see how many coins i have. So i lose...i would call that affecting the final battle results

[sly sleet]

At least in blindfold chess they tell you the moves. This bug is more like blindfold darts. Just throw your pins and rest assured that it does not affect final results 🤣

[spiral wren]

since 2 minutes it's like that 🤣

time : utc+2 13:37 for me so utc 0 = 11:37

[stone rover]

had it worse empty map only solution is force close game XD

[spiral wren]

i'm waiting, maybe a bug will appear

[stone rover]

pretty sure it will not i am under impression it happens do to lag/packet lose mid loading map or some resources and you get stuck in this

[spiral wren]

for proof i see this screen since start ^^'

[spiral wren]

yeah after 10 mins i forced the game to close.... i'm annoyed.

[stone rover]

pretty sure they didnt expect that to happen and wont fix on its own 😅

[coral gyro]

being reported on ingame chat too

its really frustating

[iron sable]

1409076451938800640

Same issue here on Sunday morning (first window fights)

[stoic ledge]

Оставлю это тут

https://discord.com/channels/928541801260908546/1496125146275119226

[uncut wagon]

Yeah, I have a bunch of bugs too.
It's impossible to select heroes. You just click and nothing happens
Then suddenly there are a bunch of empty slots and the heroes still aren’t there.

[vagrant hull]

All this sounds like latency issues... now it's a question of whether they're willing to add more servers

[worldly crest]

I was having same issue earlier and it seems like a connection to the servers maybe with mix of resolution settings. Several times, I also had a pop up which told me to lower FPS. I tried to lower my visual quality yesterday and haven't had an issue so far, but like 2 days ago, it was nearly during every battle.