Traven gambit match making and journey quest

[sterile marsh]

As a player who has had his experience of this game mode absolutely ruined, I think I need to voice this.
To the Devs, please consider changing either the matchmaking or the quest tracking system. What do I mean? I have been stuck on journey 3 for 3 days now. Why? Because your Traven gambit wins are not tracked till you get the quest. Let me break this down:
You start the game as a new player, play through a couple of things and unlock this mode. If you're lucky your already on journey 3 when you started the Traven Gambit and got a win to progress your journey chapters. If you were not on journey 3, you hopefully did not get top 5% in your first season, as I did.
And, to new players, this is a trap because you zoom past your first session on the game mode and can easily get in the top 5% and accumulate wins. But, here lies the problems

1. If you lose, you still gain points until you hit silver lion rank, and you can still climb if you come 3rd
2. If you come 2nd, it still does not count as a win, so you need to come 1st against whales to clear said quest (as a low spender or f2p, you can't compete), so you actually get stuck on JQ3 if unlucky.
3. It is multiple server-wide, my server is stuck on lvl 59, why am I going against level 79 players who have had more time to accumulate more heroes, it makes no sense.
4. The limited time guarantees that when you queue, you're going to run into a whale at higher ranks
5. You need premium characters at a higher rank; the more, the better. If not, good luck
6. How long will the season journey last

At this point, each match, I am both doing my best to win and forced to beg players or dodge matches with multiple whales as opposed to dodging v 1

[plucky latch]

Levels dont apply in Gambit, thats not an issue at all, the extra time to accumulate more heores is minimal, all servers are maximum 6 days old st the moment BUT og servers hat habe been in s4 prior to the big update are ahead.
Forwarded that to be reviewed as well

The retroactive acknowledging of tasks is happening as far as i know, but i will forward it anyway

Matchmaking right now is tight, we see not even one week in, this will adjust through out the season

[solid jacinth]

I'm a newbie and I've only been playing for 4 days. I haven't been able to complete the quest for 3 days now, I can't win in the tavern, and I'm sitting on Chapter 3 and can't complete it. I don't think a newbie should spend so much time at this stage.

[sterile marsh]

This is day 4 now, and I am still stuck on Journey chapter 3. I'll keep messaging here, keeping account of this BS game mode, fake new player and non-big-spender quest.
You literally won't win if you don't have a premium hero. I literally am using Tactician, having 3-5 5 stars at the end of round 3 times multiple times today. It doesn't matter because if you have a premium hero you basically get a full 5 star team that insta wins round in 4-20 seconds and I'm not kidding I've had a 5 star be 1v1 by a 3 star premium multiple times today so again please fix this money deep wallet game mode so I can progress past journey chapter 3 and before you try to say its just me it is not this is a serious problem and deterrent to new players please.
I'm out here buying and trading from my a loss vs a premium hero team to somehow end up with the second best levelled team, and sometimes today I've lost with 3 5 star and 2 3 star to a team with 2-3 3 star premium heroes like this game mode was really not balanced the problem is it can be fun and is fun but why did you tie the journey quest line to it then tie the ice mythic artefact to it too.
Like, please tell me who thought this was a good idea.
And before someone says just throw cash at the game, I've spent like 50 which to some is not a lot yes but still I should not be fighting to move heaven and earth to get past a "free new player catch-up question and promises a lot of rewards cause at this point I would have to spend more money than the questline is worth to beat it.

Please fix game mode or ban me from sever cause I kid you not, till I drop this game every single day, I will come here and complain if I cannot get past this quest

Disconnect this quest from it, or make it so it comes second or win a round cause your not beating a triple premium team without at least 2 of your own.

btw if you're a low spender or f2p and are trying to climb, use the advanced diplomacy. You won't win the match, but I promise you're consistently 2nd or 3rd because you can recover from losses, vs premium opponents you can stretch the lost gold into a win gold and a win gold into something better

And every win feels like you actually strategized and not just luck, cause or i have better character and instant win every win in a round feels like you went through hell and back, and those second and 3rd vs people with better heroes, feels like blood sweat and tears.

[sterile marsh]

again I'm back another day of second places and losses because no premium hero

[sterile marsh]

getting ignored is fun but as usuals the update for today lets keep counting how long it will take to hit it shall we fun fact if i had a premium hero most of these are wins

[plucky latch]

A suggestion is just that, a suggestion. They get forwarded, evaluated and analyzed, they wont be done immediately, things take time IF devs decide to do so.

[ionic belfry]

Hi, could you add a suggestion about 'Best practicies' for Chess mod?
We have suggested Setups for PvE (Which setups beat Harpy, Phoenix and others), so it would be huge help to see what setups are better for Journey Chess and for PvP Chess (maybe).

Some guidance from devs/player statistic/player competition ingame, not outside the game (also we have this competition for PvE but not in Chess mod)

[sterile marsh]

finally won one