celebration gift box is not being received

[vital cloud]

I get a celebration gift box when i first beat some dugeon stages, but when i look at my pack they are not there

[wary crater]

Dear Traveler,

To better assist you, could you please provide your character ID?

[pseudo lance]

they are in the Anneliesis event. You can use 10 daily for some rewards and chances to get real life goodies

[vital cloud]

Thank you Flora, i think Paranoid alrady answered m query as well.. I found the boxes in the event even to they are not in my pack....

[vital cloud]

Since i hav you here, can i also about the inherited characters. I bot the wyrmarrow compenastion but not all my heroes are already imported. I also had 7 LEGENDARIES That i can only get 1 /day.

[pseudo lance]

That’s for old servers
If you are on a return server you have the 7 you chose

[vital cloud]

when you say old server, you mean you stopped playing then you played aon a new NON celeb server and your carrying over your stuff from your character that you used b4 u stopped playing?
If so, what advantage is it then to go to celeb servers if you're gonna lose all your other leggos besides the 7?

[little tapir]

To start wirh friends on a fresh account. Its not lost, its EXTRA

[pseudo lance]

To start fresh, take your best heroes with you as well as getting your paid ingame resources gradually back and redo it

[vital cloud]

As i said on another channel, saying extra doesnt explain anything, unless yo explain what extra means in this contest. Do you mean extra account? If so, do you mean extra because normally changing servers would mean you lose your old character? There' so many undefined things, and saying EXTRa DOESNT explain stuff....
I hope this is not because your ego got bruised coz i said I played earlier than you

[vital cloud]

Ok I thnk i understand a little bit. This is much more helpful than just saying "ExtRA" then strutting around like you're God's gift to the game. 🙂 Sometimes you can see who the big egoe'd ppl are. Anyways thank you. Can you pls point me to a link that explain this so I don't waste your time further asking about this?

[little tapir]

Change server never ment you loose your account, it always ment start a fresh and keep the old as seperate

[little tapir]

Being sassy while getting help isnt helpful either, and extra is nothing that should cause issues, extra means it is in top of your original account.

[pseudo lance]

We do have this for information: https://discord.com/channels/928541801260908546/1478641800196657182
and also when you read the announcements back like 2-3 weeks everything important should be there

[vital cloud]

no one here is being sassy except you buddy.

[vital cloud]

ok ill look for it there. thank you

[pseudo lance]

Please stop it here. Reading your above answers to Tobi are not nice and seem to be full of emotion.
I can understand the frustration and confusion about all these.
Please also understand that we answer those questions on a daily basis and can as all humans get emotionally loaded. If there is further questions ping me 🙂
Happy reading ❤️