Magic chess hero can't cast spell

[stoic hollow]

The shadow hero tatoth cannot cast his skill he will be like jerking when casting.

[zinc mist]

Dear Traveler,

To better investigate the issue, please provide a video recording of the battle.

Once we have collected the information, we will immediately report it to the relevant team for confirmation. Thank you.

[stoic hollow]

there tatoh shadow is max but he can't cast his skill

[zinc mist]

Dear Traveler, thanks for your cooperation. The information you provided has been submitted to the relevant team, and we believe that it will expedite the progress of issue resolution. If there are any updates, we will contact you immediately.

[ionic pilot]

Hi, When it would be fixed? Shadow has a super-limited hero pull, so it's crucial to have working unit ))

[ionic pilot]

And also where do we have a test Chess polygon? Like Trainer in a Camp but for Chess ?
Unlimited tryes i mean with different setups (both heroes + gears) ?

[zinc mist]

Could you please provide the battle time (including your time zone) and your character ID?

[stoic hollow]

sorry do you have a sample how to provide?

for the battle time

[storm isle]

The time when you approximately came across this bug. Sometimes those battle have a counter to them when the battle took place (f.e. 43hours ago). This helps to pinpoint down the exact battle