Game shutting down frequently

[magic briar]

I am playing on iPad and in last one week, game been shutting down frequently, especially when battling in planar expedition. Thx

[fluid talon]

A bit more tech Details would help the staff to localize the issue

[oblique moon]

Dear Traveler,

In order to better solve your problem, please provide the following information so that we can further investigate the cause:

[Region]:
[Operation screen recording]:
[Device Information]:
[Game Log]:（please click the axe icon on the right side of the page to upload your game log. After the upload is successful, provide a screenshot）

Once we have collected the information you provided, we will immediately report it to the relevant team for confirmation. Thank you.

[magic briar]

Let me reinstall the game and monitor for a few days, thx