2nd time today... IOS
#Connection problem
pulsar basin
golden relic
Did you try with a different internet connection method?
pulsar basin
Yes, mobile net, and have access to 2 wifi provider
golden relic
Okay I forwarded your problem 🙂
pulsar basin
Thank you
outer dawn
2nd time today... IOS
Dear Traveler,
We have received your feedback. Please try enabling a network proxy and then log in to the game to see if the issue can be resolved.
If the problem persists, please provide the following information so we can further investigate the cause:
[Region]:
[Device Information]:
[Game Log]:（please click the axe icon on the right side of the page to upload your game log, and please also provide a screenshot）
Once we have collected the information you provided, we will immediately report it to the relevant team for confirmation. Thank you.
pulsar basin
Fixed, no more connection problem. Thx
outer dawn
Fixed, no more connection problem. Thx
You're welcome! Please feel free to leave a message if you have any questions.
covert sluice
it seems the connection problems are back - gertting a lot of disconnects - like every 3 minutes
placid glen
it seems the connection problems are back - gertting a lot of disconnects - like...
add this information to help them please
[Region]:
[Device Information]:
[Game Log]:（please click the axe icon on the right side of the page to upload your game log, and please also provide a screenshot）
candid stirrup
The game constantly reconnects, the buttons don't respond, and it's impossible to play. The problem started about 6 hours ago. Logging into the game server takes about a minute and a half, compared to 5-6 seconds previously.
placid glen
The game constantly reconnects, the buttons don't respond, and it's impossible t...
add this information to help them please
[Region]:
[Device Information]:
[Game Log]:（please click the axe icon on the right side of the page to upload your game log, and please also provide a screenshot）
candid stirrup
Ukraine, Android/ Windows
hidden timber
US, PC version
like listed above, the game is essentially not playable currently. can log in just fine but every screen is laggy, every button push is doubtful and i get disconnected after about 2-3 minutes.
placid glen
It's Sunday, please be patient, they'll look at it as soon as possible.
finite dew
Ukraine, Android
simple roost
Spain and using both my PC and my phone,game is unplayable.
outer dawn
Dear Travelers, thanks for your cooperation. The information you provided has been submitted to the relevant team, and we believe that it will expedite the progress of issue resolution. If there are any updates, we will contact you immediately.
hidden timber
issues continue this morning...almost seems like server overload with the DC's
manic roost
It is impossible to play. Buttons are not responding, and the game always disconnects.
And I have a stable wifi and mobile net connection. Every other game is working just fine.
hidden timber
its getting worse now
ember linden
Бл### последний су## день фин босса и такие су## лаги, какого хр### уро### , как бл### ьоп3 сервера остаться когда разрабы мр### такое гов### подсовывают
В итоге эти уро### завтра кинут 200 кристалов компенсацию, от которых не холодно ни жарко, а место в топ 3 сезона будет потеряно
Спасибо убл###