Hi. Some of the heroes on my veteran account s1 are missing could u pls help me fix this issue. Thank you. My id is 2063085286544707584 (134 Strom general)
#Missing heroes on my veteran account s1.
frail perch
remote elbow
Which heroes are you referring to?
thin steeple
Hi. Some of the heroes on my veteran account s1 are missing could u pls help me ...
Dear Traveler,
Could you please let us know which heroes are missing? If possible, we would also appreciate it if you could provide relevant screenshots showing the issue.
Thank you for your cooperation and support.
frail perch
I don't have old screenshot from when I played in 2024 but I noticed some of my legendaries are missing from s1 with lorenthel utior( from event) Auster, eranger and so on.
Even some of my s2 heroes are missing in legacy
Pls help me sort this issue thank you.
thin steeple
I don't have old screenshot from when I played in 2024 but I noticed some of my ...
Hello Traveler,
After verification, we have not found any cases of missing data inheritance so far. According to our records, there are three characters under your old account. May I ask which character you chose to inherit?
We recommend that you please double-check the account and character resources you selected. It is possible that the inheritance was performed on a different character than intended. Please try reviewing it again.
If the issue persists, feel free to leave us a message at any time.
frail perch
Hello Traveler,
After verification, we have not found any cases of missing data...
I choose to inherit my main account but I can't double check because I can only use legacy once per account
thin steeple
I choose to inherit my main account but I can't double check because I can only ...
Could you please provide the nickname of the main character you used to inherit the resources?
frail perch
𝓐𝓵𝓯𝓻𝓮𝓭_
thin steeple
𝓐𝓵𝓯𝓻𝓮𝓭_
Which character's resources did you inherit for you?
Alfred2004
Alfred3
卂l千尺乇D
frail perch
Which character's resources did you inherit for you?
Alfred2004
Alfred3
卂l千尺乇D
3rd one
That should be my main
frail perch
Are you referring to the character 卂l千尺乇D?
Yes
frail perch
Hi any update on the investigation?
thin steeple
Hi any update on the investigation?
Your issue is currently under review. We will inform you as soon as there is an update. Thank you for your patience.
thin steeple
Hello Traveler,
After verification, the heroes you mentioned earlier are not present in the resources of your main account (卂l千尺乇D). We recommend checking the resources of your other accounts to see whether those heroes are available there.
frail perch
Hello Traveler,
After verification, the heroes you mentioned earlier are not pr...
I can't due to only being able to retrieve one legacy account but thank you for your time.