reconnecting

[proud storm]

the game sends me to login menu every 5 minutes, in this 5 minutes i get some rollbacks from the server and can't complete quests or other activities. it's exactly the same situation like 1 month ago, i have no issues in other games so i don't think it's an ISP problem

[maiden thunder]

Could you kindly check with your internet providers? At the moment we don't have other outages
Also when you are logged out could you share a game log and send the number here?
Flora and team can provide a better help this way 🙂

[proud storm]

do i need to upload the .zip too?

[maiden thunder]

Thank you this will be fine.

Flora will come back to you. Please wait for her answer 🙂

Otherwise I'd suggest using a different internet provider and check if that solves/works for now 🙂

[proud storm]

i'll try that too, thank you

[urban willow]

Dear Traveler, thanks for your cooperation. The information you provided has been submitted to the relevant team, and we believe that it will expedite the progress of issue resolution. If there are any updates, we will contact you immediately.