#Disconnecting
1 messages · Page 1 of 1 (latest)
Dear Traveler,
Regarding your feedback on the frequent disconnections, please try switching your network or reinstalling the game. If the problem still persists, in order to better identify and resolve the issue, kindly provide us with the following information:
[Region]:
[Operation screen recording]:
[Device Information]:
[Game Log]:(please click the axe icon on the right side of the page to upload your game log. After the upload is successful, provide a screenshot)
Once we have collected the information you provided, we will immediately report it to the relevant team for confirmation. Thank you.
definitely not user error. i was also being booted every 5mins, and saw multiple people in chat saying the same thing