#Element mismatch on premium summons banner NECROSIS/LIGHTNING– extremely frustrating experience

1 messages · Page 1 of 1 (latest)

unique glen
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Hello,
This morning I summoned on a banner clearly labeled Elec / Necro.
Before reaching the 300th pull, I obtained Aemonleyda, who is Aura / Radiance.

I am aware that there is a non-zero probability of summoning a character outside the banner’s elemental pool.
However, I strongly believe that this should not be the case, especially on banners that explicitly advertise specific elemental types.

I want to highlight how frustrating this situation is. The character obtained does not match the elemental types advertised on the banner, which feels misleading and highly demotivating.

I deliberately avoid Radiance banners. It is therefore very frustrating to have the game system force a Radiance character on me, especially when it is an exclusive unit. I understand that part of the gacha design relies on frustration mechanics, but here the lasting feeling is not “bad luck” — it is the feeling of having been misled.

Getting an exclusive character before the 300th pull is already extremely rare. When that rare event results in a character that does not correspond to the banner’s elemental description, the emotional response quickly shifts from disbelief to anger.

I have seen that in the Chinese version of the game, which is currently ahead and already in Season 5 while we are in Season 3, this type of banner is still in use. This means the issue persists across seasons, and I find this situation abnormal. In my opinion, it goes beyond frustration mechanics and enters the territory of anti-game design.

At the very least, the elemental rules of a banner should be strictly respected, or this behavior should be clearly disclosed in advance.

Thank you for taking the time to read this report and for looking into this issue. I appreciate any clarification or adjustment you can provide.

pastel marten
unique glen
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Sorry for posting in the wrong forum, but I am convinced that this is not a lack of information or clarity. This type of banner should simply be removed altogether and replaced with a hero pool that truly matches the elements displayed. Thank you.