Familiar point progress reset

[tawny badger]

I've been working on getting to 3000 points(for the 2nd time) on two familiars and I went to fuse another junk one today and it shows my points at 0/3000. I don't remember what I was at but it was more than 0 and less than 3000. ID: 1447075573896491008

[fierce gulch]

Hello Traveler,

Thank you for your feedback. Regarding the familiar fusion points, here is how the system works:

Guarantee System: Consuming Mythic Sub-Familiars grants points. When the Main Familiar reaches maximum points, the fusion is guaranteed to result in an increased number of talents. In any case, after a fusion results in an increased number of talents, the Main Familiar's points are reset.

This is why you may see the points displayed as 0/3000, even if you had accumulated points previously.

We hope this clarifies the situation. If you have any further questions, feel free to let us know.

[tawny badger]

Well that's stupid. I don't want my points reset when your horrible random number generator gives me a terrible 5th talent and takes away my good talents. You need to fix this junk rng that allows some people to have perfect 6 talent familars and others to get junk. The points should only reset after getting a guaranteed new talent with how stupid the randomness is.

[fierce gulch]

Hello Traveler,

Your feedback regarding the fusion RNG and the point reset condition is very valuable. We’ve carefully noted your suggestion that points should only reset after receiving a guaranteed talent increase, rather than any talent increase result. We will make sure to compile your thoughts in detail and pass them along to the development team as an important reference for future optimization and balancing.

Thank you for being honest with your feelings and for taking the time to share your perspective. If you have any other thoughts or concerns, feel free to let us know—we’re always here to listen.

[tawny badger]

Thank you for the response

[fierce gulch]

My pleasure.

[desert mantle]

У меня такая же проблема. Я с большим трудом накопил 30 рыжих петов чтобы залить полоску, кропотливо и бережно вкидывал из в прогрессию и на 2600 она просто обнулилась!!!! И как играть в вашу игру, если она играет против меня? Как мне копить гарант который является обманом?

При этом мне не добавился даже 5 талант. Видимо потому что я отказывался со слиянием чтобы копить полоску. Чувствую себя обворованным

Это явный баг. И я требую вернуть мне моих петов! Как я должен был понять что момент настал??

[desert mantle]

Id 1617368089389739008

[fierce gulch]

Traveler, your message is well received! traveler. I'll take a closer look at it and will get back to you later. Thank you for your patience!

[fierce gulch]

Hello Traveler,

[Essence Collection] refers to the increase in Familiar Essences obtained when a Familiar contract is dismissed. This has no impact on the guaranteed score of the Familiar. Under any circumstances, once an outcome that increases the number of talents is obtained, the Main Familiar Points will be reset to zero. This is the normal behavior and not an error. Thank you for your understanding.

[desert mantle]

Да я разобрался, хотя лично мне видится нелогичным обнуление гаранта без моего на то согласие. Это сильно неудобно контролировать. Хотелось бы чтобы в будущем все таки сделали хотя бы уведомление о том что гарант может быть потрачен.

[fierce gulch]

Hello Traveler,

Thank you for sharing your thoughts with us.

Regarding the detailed guarantee rules for Main Familiar Points, you can tap the "!" icon in the interface to view the full explanation (Main Familiar Points — Guarantee System).

Your suggestion about adding a warning or confirmation notice before the guarantee is consumed has been recorded, and we will forward this feedback to the relevant team. They will make certain adjustments to the game based on the suggestions of all Travelers.

Thank you again for taking the time to explain your experience. If you have any other questions or suggestions, please feel free to let us know.

[versed ravine]

copy paste from this #1455566064971939922 message

I want to raise a concern regarding the pet fusion system. A game is meant to be fun, not humiliating or punishing. Players can spend several weeks collecting pets and performing fusions, only to be unfairly penalized at the end. Reaching nearly 3000 points, attempting a level 5 fusion, and then having the level reset to 0 after refusing a bad talent outcome is extremely unfair.

Moderation insists that “everything is clearly explained,” effectively shifting the blame onto players. I want to remind everyone that when I started the game, it was in French—I did not choose to play in English. I would never have started the game if it hadn’t been in my native language. I’ve accepted the developer’s choices and remained loyal to the game, but please understand that English is not my native language, and I have to make a daily effort just to decode the mechanics.

Now, after losing several weeks of farming due to this fusion issue, I am very frustrated. The pet system is now fundamental to ranking well. It’s too late for me, but SGR should address this problem as a top priority to prevent other players from being unfairly penalized. I also find it frustrating that upcoming updates focus on relatively minor things, like Chorak Inspiration 5, while this critical issue remains unresolved.

[fierce gulch]

Hello Traveler,

Thank you for sharing your feedback with us. Regarding your suggestion — when rejecting an unwanted talent during Familiar Fusion, the guarantee progress is reset, which makes long-term investment feel punishing and leads to a frustrating experience. You hope that the progress can be retained and that this mechanism can be optimized with higher priority.

We have recorded your suggestion and will forward it to the relevant team for review. They will make certain adjustments to the game based on the suggestions of all Travelers.

Thank you once again for taking the time to share your thoughts. If you have any further suggestions or concerns, please feel free to let us know.

[versed ravine]

Thank you for taking my feedback into account. I strongly believe this issue will eventually be resolved, as this mechanic is clearly anti-game and punishing rather than engaging.

I sincerely hope that players who were affected will not be forgotten and that an appropriate compensation will be considered, as this reset can completely ruin a season for those who were unaware of this hidden subtlety buried in submenus that are far from obvious.

[fierce gulch]

We have forwarded your feedback to the relevant team for further review. They will carefully evaluate it together with other players’ feedback when considering future adjustments and improvements.

Thank you again for taking the time to communicate this issue with us.

[desert mantle]

Копить и потратить 30 мифических петов впустую. Потом получить 5 и 6 таланты просто забрасывая подряд 2 мифа. Более нечестной системы я еще не видел.

[coarse lark]

I have the same problem have loose all my progress 5k exp from 5 to 6 talent's

[limber fog]

Lost mine as well 🥲

[light pier]

well said and i there is not a single person in my allaince (2 alliances for 2 accounts) that are aware of this mechanic... thus this is literaly ticking bomb....

[light pier]

lets see what shatgpt has to say on this topic..

**Possible consequences for the publisher
**The game may be considered misleading if mechanics do not work as described.

• The publisher may be required to fix disclosures, change the mechanic, or compensate players.
• Ignoring known player complaints can increase liability.

**Reasonable player demands
**
Players may reasonably ask for:

• Restoration of lost pets or fusion reversal
• Compensation (in-game currency or items)
• Refunds for any paid resources used
• Clear explanation and warnings about the mechanic

**Simple closing demand (optional)
**
I request restoration or fair compensation for the lost assets and a clear correction of the fusion mechanic.

[light pier]

I just realized that this statement " In any case, after a fusion results in an increased number of talents, the Main Familiar's points are reset." means WGHEBER you get increase in number of skills your accumulate famuliar point will be reset THAT MEANS we cannot feed pet with points as if there is some VERY VERY BAD fusion which resulty in skill slots up will reset accumulkated points so far