When using Forthfaring Summons, the connection was lost, and when I reconnected, I had lost 10 Season Summon Tickets and 10 Heliolites without obtaining any heroes, when I was supposed to have obtained at least 2 Legendaries.
#Connection lost when summoning
low whale
balmy hawk
When using Forthfaring Summons, the connection was lost, and when I reconnected,...
Dear Traveler,
I am delighted to assist you! Please provide the following information so that we can further investigate the cause:
[Character ID] :
Once we have collected the information you provided, we will immediately report it to the relevant team for confirmation. Thank you.
low whale
You mean the long number in the profile?
grand solstice
Go on cross then on your profile top left corner. Then there is an easy copy you ID button next to the long number
balmy hawk
You mean the long number in the profile?
Please click the [+] icon in the upper right corner of the game screen, then click [Avatar] to view the character ID at the bottom of the character information page.
low whale
1420194714682772480
balmy hawk
When using Forthfaring Summons, the connection was lost, and when I reconnected,...
Dear Traveler,
Upon checking, we confirmed that you obtained the following heroes during the time period below:
UTC+0 2025-11-25 12:47:45 — Legendary Hero Lincos
UTC+0 2025-11-25 12:48:47 — Legendary Hero Feenja
Your summoning records show no abnormalities.
low whale
Yes, but I had 20 Season Tickets, if the rate is one Legendary every 5 summons I should have 4 if I'm right. No problem when I spent the first 10 but in the second try the connection failed and I don't see any change in the hero roster