Отвязка аккаунта от почты и потеря аккаунта(Unlinking an account from email and losing the account)

[pale spoke]

Нажал отвязать от google почты. И потерял аккаунт. Сейчас борюсь с техподдержкой. А ведь это явно ваша недоработка. Даже удаление аккаунта запускает таймер и не удаляет аккаунт сразу. Раньше при нажатии отвязать выдавало ошибку.

I clicked "Unlink" from Google Mail and lost my account. Now I'm fighting with tech support. This is clearly your fault. Even deleting the account starts a timer and doesn't delete it immediately. Previously, clicking "Unlink" would give me an error.

USer ID: 1617368089389739008

[halcyon grove]

Dear Traveler, We have sent you a private message. Please kindly check it and provide the requested information. Thank you for your cooperation.

[pale spoke]

Спасибо. Ответил вам в личном письме

[pale spoke]

Прошло уже два дня видимо, поддержка занимается действительно чем то важным. Возможно даже проводится расследование с приглашением понятых и свидетелей. А так же проводится поиск виновного, пока он не убежал за границу. Буду держать вас в курсе, а финальный босс подождет…

[spark helm]

Верните аккаунт
Наи тяжело без Банши
Весь клан на грани того чтобы бросить игру, если лидера не будет

[upper nebula]

I agree with the request to speed up the process. The player is facing the final boss, and the ability to unlink the last account with one click and lose access to it is clearly a technical issue with the client, not the player's fault. Every day, they lose their position in the season due to the inability to log in and complete activities.

[limber jolt]

He's a very active guy and he's already posted everywhere! The whole community is waiting for help. And will they do something about this feature?

[pale spoke]

I hope that when this finally ends, there will be decent compensation for the top-3 finish in all qualifiers. Because no one is immune from this.

Отвязка аккаунта от почты и потеря аккаунта(Unlinking an account from email and losing the account)

[pale spoke]

I would like to express my gratitude to FLORA and the entire Dragonheir gaming community for their assistance and attention to my issue. 🤝 I believe it would have taken even longer without their help. Unfortunately, I missed out on the Top 3 server prize. I could have requested compensation, but it was due to the game client's shortcomings.

[halcyon grove]

Dear Traveler,

I’m glad to help you recover your account. I would like to remind you that, in order to protect the security of all travelers’ account data, the verification process may take some time. We sincerely apologize for any inconvenience this may cause, and we will continue working to speed up the verification process.

Additionally, if an account is lost due to personal reasons and results in an interruption to your game progress, we are unable to provide compensation. We appreciate your understanding.

We believe that you will be able to catch up smoothly on your journey moving forward.

[pale spoke]

И все таки я не согласен что это личные причины. Надеюсь вы хотябы устраните данную уязвимость потому что должно работать так. А не приводить к потере аккаунта. То что произошло просто невозможно в теории