#Could not log in the game using wifi for 2 weeks
1 messages · Page 1 of 1 (latest)
Dear Traveler,
Could you please let us know which region you're playing from and provide the game log?
Also, please tell us which internet service provider you're using.
Has this issue always occurred, or did it start happening after the recent update?
From indonesia, west kalimantan..
Im using indihome as my provider..
Its allready occured about 2 weeks, and before recent update..
Recently i could not playing this game anymore with wifi..
Could you please provide the game log?
[Game Log]:(please click the axe icon on the right side of the page to upload your game log. After the upload is successful, provide a screenshot)
Dear Traveler,
If the above methods do not work, please refer to the following instructions: (Regarding your inquiry about providing log files, please refer to the following instructions: )
1.How to get a log: The log files are under /Android/data/com.sgra.dragon/files/
Please find the log files ending with ""log"". If you have not enabled the display of file extensions, you may not see the file names ending with ""log"". Example file names include: dragon_log_date_19.log. Please pack all the log files and send them to us. Thank you for your cooperation.
Sama bang, saya juga sekitar 1 Minggu lalu pakai Indihome sering Rekonek pas lagi main. Baru hari ini jaringannya normal. Terpaksa seminggu pakai paket data biasa. Hari ini saya coba lagi, pakai Indihome udah aman lancar. Dicoba ulang aja bang. Moga2 dah bisa
Wah mantap bro, sy tetap ga bisa, ud coba uninstal, eh malah ga bs diinstall lg.. Stack aj ga bs proses..
Kemarin, Kalau pakai paket data, bukan wifi bisa dimainin ga bang?
Sabar aja dulu bang. Mungkin lagi maintenance jaringan Indihome di daerah sana.
It’s very likely that the issue was caused by an unstable connection from your local internet service provider. We recommend trying again once your local network becomes stable.