austere night
The event ends tomorrow, but it lasted 5 days not 7 days. As it is written in the info, if it lasts less than 7 days, the missing quests will be sent via email AT THE START (emphasis) of the event. I haven't received anything since the event started. Am I missing something?
midnight notch
The event ends tomorrow, but it lasted 5 days not 7 days. As it is written in th...
Traveler, your message is well received! I will deal with your problem as soon as possible! ❤ Appreciate your understanding!
midnight notch
The event ends tomorrow, but it lasted 5 days not 7 days. As it is written in th...
Dear Traveler,
Thank you very much for your feedback. The Treasured Memories event is scheduled to open during the last seven days of each season. After checking your server status, we found that your server has not yet entered the new-season maintenance queue, so the event’s activation this time was not normal.
Thank you for your understanding and support. We wish you an enjoyable gaming experience!
austere night
Dear Traveler,
Thank you very much for your feedback. The Treasured Memories ev...
I didn't understand what you mean. It says that it will be entered in new season maintenance queue in a couple of hours. Though, the event ends in 5 days and not in 7 days as it was intended. If it ends now, we will miss the last 2 rewards. So what happens?
Also you mean that this event shouldn't be live right now? Some players has hit the big prize with wyr and some others (like me) no. So i am confused.
midnight notch
I didn't understand what you mean. It says that it will be entered in new season...
Your server entered S2 on 2025/09/19. Since this event opens during the last seven days of each season, and your server has not yet entered the new-season maintenance queue, it does not meet the requirements for this event. Thank you for your understanding.
austere night
Your server entered S2 on 2025/09/19. Since this event opens during the last sev...
Flora please answer to the main question. The event is live whatsoever, even if it was intended or not, and players gain rewards from it. Those who hit jackpot are benefit from it and other don't. Does it seem fair? You have to give all the players the rewards of the last 2 days.
And for 5 days, you couldn't realize that something doesn't work properly on the servers? You just wait players to find out what doesn't work in order to fix it. This is frustrating really. You should consider a more careful and transparent implementations.
midnight notch
Flora please answer to the main question. The event is live whatsoever, even if ...
Thank you for your feedback and for your attention. The Treasured Memories event was activated earlier than intended due to an unexpected issue, and we sincerely apologize for the inconvenience this may have caused.
This event is scheduled to officially open during the last seven days of each season, and it will operate normally within the designated time in future cycles. You will be able to participate and receive rewards then.
As a token of our appreciation, we have prepared a compensation of 100 Wyrmarrow for you. The redemption code has been sent to you via private message, so please check your inbox.
We will enhance our event monitoring to prevent similar issues from happening again. Thank you for your understanding and support.