The game won't launch for me anymore

[lapis hull]

this has been happening for quite a while now but im usually still able to login after am attempt or 2, today i literally cant login, ive tried restarting everything, ive tried the repair function but it gets stuck at 25%, ive also tried deleting both the pc client and the steam version and still cant login, i should not require a vpn to play this game randomly for no reason

[dire heron]

Dear Traveler,

We have received your feedback. Please try switching to a different network or enabling a proxy/VPN to another region to see if the issue can be resolved.

If the problem still persists, in order to better identify and resolve the issue, kindly provide us with the following information:

[Region]:
[Game Log]:（please click the axe icon on the right side of the page to upload your game log, and please also provide a screenshot）

Once we have collected the information you provided, we will immediately report it to the relevant team for confirmation. Thank you.

[lapis hull]

the vpn works but i dont understand why i need to use a vpn all of a sudden for the globel release op the game? this makes absolutely zero sense, if this is a bug it needs to be addressed and fixed asap.

[dire heron]

Dear Traveler,

This issue may have been caused by network fluctuations in your area. We recommend that you try enabling a VPN or switching to another region the next time the issue occurs to see if it resolves the problem.
If the issue persists, please provide the requested information so that we can promptly report it to the relevant team for further investigation.

Thank you for your understanding and support!

[orchid quail]

Stuck on launcher too, can't repair/chech files.

Need to use Dragonheir.exe directly from the Game folder (not launcher).

[dire heron]

Dear Traveler,

We suggest you try uninstalling and reinstalling the game first to see if this resolves the issue.
If the problem persists, please provide the following for further investigation:

1. A recording showing the launch failure process
2. The game log generated when the game fails to start

Thank you for your cooperation and understanding!

[orchid quail]

it's about 30GB traffic...
Not optimal desicion.

Problem only with the launcher.