I had won the Wave Render mount from a 5 Auric Token draws. Now its gone 🙁 Any reason for this?
#Missing Wave Render mount from a 5 Auric Token draws
rugged cave
rugged cave
Ok, I didnt realize that was the case. Thanks
fallow charm
Ok, I didnt realize that was the case. Thanks
it is just a suggestion but just in case i've reported your issue
main fern
I had won the Wave Render mount from a 5 Auric Token draws. Now its gone 🙁 A...
Dear Traveler,
I am delighted to assist you! Please provide the following information so that we can further investigate the cause:
[Character ID] :
Once we have collected the information you provided, we will immediately report it to the relevant team for confirmation. Thank you.
rugged cave
Not 100% where I find my character ID. Maybe this is it - 1519414806039424000
Character name is Wes
Reborn 84 server
main fern
Not 100% where I find my character ID. Maybe this is it - 1519414806039424000
Copy that! But I could use some time to respond to you, please allow me if I may.
rugged cave
Yes. Thank you
main fern
Yes. Thank you
You can check your acquisition records by clicking the "!" on the page where you drew the Wave Render in the Store. Please note that there may be a delay of about 1 hour, so if no data appears, kindly wait a while and check again. This will show whether the obtained Wave Render is temporary or permanent. If it is temporary, the disappearance of the Wave Render may be due to the expiration of its limited duration.
rugged cave
Wave Render 1 Day. Sorry for the confusion. I just didnt notice it was temporary. Thank you for the quick response