#Game freezing when selecting gear or artifact

1 messages · Page 1 of 1 (latest)

paper flicker
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Game is freezing for ~5 sec every time gear or artifact is selected.
Same when clicking on equipment\artifact slot.
Started yesterday (9/25/2025).
Tried reinstalling - no changes.
When freezing - CPU usage drops to 0%, looks like network or server side lag.
Platform: PC, no freeze on Android
User: 1413298576561547264

left sierra
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Traveler, your message is well received! I will deal with your problem as soon as possible! ❤ Appreciate your understanding!

left sierra
# paper flicker Game is freezing for ~5 sec every time gear or artifact is selected. Same when c...

Dear Traveler,

Please check after today’s update and maintenance to see if the issue still persists. If the problem continues, kindly provide the following information for further investigation:

[Region]:
[A screen recording of the issue]:
[Device Information]:
[Game Log]:（please click the axe icon on the right side of the page to upload your game log, and please also provide a screenshot）

And please also provide the scene you were in when equipping it. Once we have collected the information you provided, we will immediately report it to the relevant team for confirmation. Thank you.

paper flicker
left sierra
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Copy that! But I could use some time to respond to you, please allow me if I may.