Keep getting red dot on sparkle content

[young jungle]

The dot keeps coming back non stop even if there is not activities happen. Happens both during the contest and when there is no contest.

[lone sequoia]

Hi traveler, thank you for your inquiry. I'm checking your question will get back to you as soon as possible~

[lone sequoia]

Dear Travelers,

Please try accessing the Contest page to see if there are any unclaimed chest rewards.

If the issue persists, please provide a screenshot and contact us.

[young jungle]

Hi, yes it keeps happening multiple times a day. There is no unclaimed chest.

https://youtu.be/9Z_BvijrR8g?si=eiFbKi5ZSAJUK4bj

[lone sequoia]

Dear Traveler,
Please try repairing the game to see if this resolves the issue. If the problem persists, please provide the Game Log and Character ID and contact us.

[unique tide]

This might be related to the bug I shared in this report https://discord.com/channels/928541801260908546/1403792502653456424

[young jungle]

I am not sure what do you mean about game log but ID is 1410906039244125184

And this is not happening onky this week. Was the same last week but I thought it was a kwon bug. Can't be happening only with me.

The dot keeps coming back every half an hour or so.

[lone sequoia]

Hi Traveler,

In order to better solve your problem, please provide the following information so that we can further investigate the cause:

[Game Log]:（please click the axe icon on the right side of the page to upload your game log, and please also provide a screenshot）

Once we have collected the information you provided, we will immediately report it to the relevant team for confirmation. Thank you.

[valid shell]

Same here @lone sequoia Red dot appearing in Contest while no Contest active (and no claimable rewards)

Screenshots attached below
logbuploaded too

id:1415831851324859392

[lone sequoia]

Hello Traveler, Please wait for a while. I'm going to check your question.

[young jungle]

I tried about 10 times but it keeps failing. Will try again later.

[lone sequoia]

Dear Traveler,

If the above methods do not work, please refer to the following instructions:

1.How to get a log: The log files are under /Android/data/com.sgra.dragon/files/
2.How to get a log: Steam\steamapps\common\Dragonheir Silent Gods\logs

Please find the log files ending with ""log"". If you have not enabled the display of file extensions, you may not see the file names ending with ""log"". Example file names include: dragon_log_date_19.log. Please pack all the log files and send them to us.

[young jungle]

But can I do it on iOS? I don't have it on computer

Otherwise assess it from tobi log, it is the same problem I I would guess we are not the only.

[lone sequoia]

Copy that! But I could use some time to respond to you, please allow me if I may.

[lone sequoia]

Dear Traveler, thank you for your patience. I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.