#Connection issues
1 messages · Page 1 of 1 (latest)
Dear Traveler,
I am delighted to assist you! Regarding the frequent reconnect you've reported, this can occur when the network is unstable. I suggest you switch networks and restart the game to see if that resolves the issue. If the problem persists, please provide the following information so that we can further investigate the cause:
[Character nickname]:
[Character ID]
[Device Model]:
[Video/Screenshots]:
[Region]:
[Game Log]:(click the axe icon on the right side of the page to upload your game log, and please also provide a screenshot)
Once we have collected the information you provided, we will immediately report it to the relevant team for confirmation. Thank you.
Every single time mate.
Mainly try a better internet connection or see that not much else is taking away bandwidth.
For me if I have my computer running with some updates/work and f.e. Internet radio and other stuff as well the game starts eating bandwidth like crazy and keeps reconmecting