#Connection issues

1 messages · Page 1 of 1 (latest)

thorny brook
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Anyone else having connectivity issues when it comes to realmwide and team wide arena? The game keeps “reconnecting” and won’t load anything. Meanwhile the rest of the game works fine.

umbral sleet
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Dear Traveler,
I am delighted to assist you! Regarding the frequent reconnect you've reported, this can occur when the network is unstable. I suggest you switch networks and restart the game to see if that resolves the issue. If the problem persists, please provide the following information so that we can further investigate the cause:

[Character nickname]:
[Character ID]
[Device Model]:
[Video/Screenshots]:
[Region]:
[Game Log]:(click the axe icon on the right side of the page to upload your game log, and please also provide a screenshot)

Once we have collected the information you provided, we will immediately report it to the relevant team for confirmation. Thank you.

silent hatch
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Every single time mate.

pliant cradle