#Very low quality maps
unkempt lion
Ditto, same here
grim mauve
Dear Traveler, thank you for your patience. I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.
grim mauve
Dear Traveler,
The map contains large-scale resources, and when they are compressed on the device and then zoomed in to the maximum level, some blurriness may appear. This is an expected and normal situation.
We truly appreciate your understanding and your valuable feedback.
void forge
Dear Traveler,
The map contains large-scale resources, and when they are compre...
Hi flora I don't think this is the case. On Vortex map it gets bad when you zoom out, not when you zoom in. On sea map is low quality at any zoom.
They just put the map with wrong compression on iOS version. Should be very easy and quick to fix.
grim mauve
Copy that! But I could use some time to respond to you, please allow me if I may.
grim mauve
They just put the map with wrong compression on iOS version. Should be very easy...
Dear Traveler,
In order to better resolve your issue, could you please specify which iPhone model you are using?
Thank you for your cooperation.
void forge
Dear Traveler,
In order to better resolve your issue, could you please specify ...
iPhone 16pro and iPad pro 4th generation. It happens on both the same way. It is worse on iPad because of big screen.
grim mauve
iPhone 16pro and iPad pro 4th generation. It happens on both the same way. It is...
Dear Traveler,
Could you please provide a screenshot of the device model located on the back of your iPad?
Thank you for your cooperation.
void forge
grim mauve
Traveler, your message is well received! I will deal with your problem as soon as possible! ❤ Appreciate your understanding!
grim mauve
Dear Traveler, thank you for your patience. I have forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.
unkempt lion
@warm wadi you have an IPad too don’t you?
warm wadi
My iPad is too old to be playing
void forge
Same thing happens on the other world map
grim mauve
Traveler, your message is well received! I will deal with your problem as soon as possible! ❤ Appreciate your understanding!
grim mauve
Same thing happens on the other world map
Dear Traveler,
We have received your feedback. Our team is aware of the issue and will work on subsequent fixes and optimizations.
Thank you for your understanding.
void forge
Dear Traveler,
We have received your feedback. Our team is aware of the issue a...
Any folow up on this issue? We've had many client updates but the maps were not fixed.
grim mauve
Any folow up on this issue? We've had many client updates but the maps were not ...
Dear Traveler, thank you for your feedback. This issue is being optimized. If there are any updates, we will contact you immediately.
void forge
Dear Traveler, thank you for your feedback. This issue is being optimized. If th...
Hi Flora, there has been several updates but the issue persist. It is also on the new map.
grim mauve
Hi Flora, there has been several updates but the issue persist. It is also on th...
Traveler, your message is well received! I will deal with your problem as soon as possible! ❤ Appreciate your understanding!