ban please

[frosty owl]

this user spam text

[lethal yacht]

I reported this in game also, but nothing has been done

[urban plume]

Dear Traveler, thank you for your patience. I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.

[urban plume]

Dear Traveler,
Could you please check if this player has already changed their nickname?

[lethal yacht]

Still going

[urban plume]

Dear Travelers,
We have permanently banned the player’s account as of today. Thank you all for your attention and feedback. We will continue to maintain a healthy gaming environment, and we welcome your ongoing supervision and support.

[native rampart]

Not really helped though, they are multiplying like rabbits. What you need is in-game chat moderator that can react in real-time.

[boreal drift]

It would probably be easier to censor the website name in chat. Then trying to ban the bot account from spamming. It would at least make it more difficult to recreate a website name.

[elder whale]

Its being worked on, the team is on it.

[urban plume]

Dear Traveler,
Thank you for your feedback. We have blocked the information you mentioned and will continue to monitor the chat environment to provide everyone with a better communication experience.
Thank you for your understanding and support!

[lethal yacht]

Hi @urban plume

It appears that the spamming account is back spamming on Global Chat again 🤬

[lethal yacht]

And again after changing their name

[random narwhal]

I already blocked 7 accounts from different servers:

[urban plume]

Dear Traveler, thank you for your feedback. I have already reported it to our development team for further processing.

[urban plume]

Dear Traveler,
Thank you for your patience. We have banned this player's account.

[lethal yacht]

https://discord.com/channels/928541801260908546/1405241428895862925

they are back again 🤬

[urban plume]

Dear Traveler,

Could you please confirm whether this player has changed their nickname? If so, kindly provide us with a screenshot for verification. Thank you.

[lethal yacht]

I have no idea tbh, and I don’t believe there would be any way of establishing that

[urban plume]

Dear Traveler,
If you encounter this type of player in the future, please take a screenshot, record information, and provide it to us afterward. We will continue to monitor such players to help maintain a fair and enjoyable gaming environment.

[lethal yacht]

Hi Flora, there was a photo taken and placed in the suggestions link I placed in the post (here)

[urban plume]

Dear Traveler,
Please let me confirm this first, I'll return to you asap.

[urban plume]

Dear Traveler,
Thank you for your patience. We have banned this player's account.

[lethal yacht]

@urban plume Another spammer 😢

[boreal drift]

Why don’t they just censor the website

[forest arrow]

Or just simply ban anyone using the word "ADMIN", unless the real Admin of the game.

[urban plume]

Dear Travelers,
Thank you for your supervision and feedback. As previously mentioned, some violators use various languages or special character combinations to create names similar to “ADMIN” (which may look different from what users see directly), making it challenging to block them completely. To address this issue, we have established a dedicated monitoring system, with staff assigned to promptly handle any detected violations.

[lethal yacht]

@urban plume despite being told that there is a team actively monitoring this issue, we are still afflicted by it sadly, is there any sign of a permanent fix please?

[random narwhal]

That‘s really crazy - you can see how they mix fonts and glyphs. I wonder how all these efforts pay out.

[urban plume]

Hello, traveler. We are happy to serve you. Please wait while your question is being verified.