lost account

[spark mountain]

so I want to unbind my gmail, and I accidentaly press unbind on my gmail while I did not connect any facebook bind at all.. it usually says I can't unbind gmail if I did not bind to my facebook, but this time its different its said "unbound" and suddenly I forced to logged out. After I relogin with the same gmail, my account suddenly vanished from my gmail please help me recover it.

[delicate spindle]

Dear Traveler,

Please provide the following information via private chat:
Lost account character ID/nickname
Lost account creation date
Screenshots of the first top-up and the last three top-ups (must include order number, date, and items purchased)
Please note: If there are purchases, this section is mandatory. If there are fewer than three transactions, please provide screenshots for all related orders.

Thanks for your support.

[spark mountain]

already sent in on your DM.

[spark mountain]

any update for my case? I literally skip 1 day of event and it could make my rank decrease further.

[delicate spindle]

Your issue is currently under investigation. We will contact you if there is any progress.