plain quail
Old Account ID: 427995046798336
I'm an old US player and forgot how I bound my account (above) or if it's even bound at all. Can you help me find where it's bound so I can log in and inherit it. I've tried all my usual accounts, but the inherit option doesn't show up for me. Please let me know if you need anything from me, images, etc. I've spent a decent amount on my old account and will probably not play if I have to start from scratch. Thank you.
kindred finch
Old Account ID: 427995046798336
I'm an old US player and forgot how I bound my ...
Dear Traveler,
Due to previous compliance restrictions in North America, account data could not be transferred. Thus, we regret to inform you that you cannot use third-party accounts linked in-game to log in or inherit account data.
plain quail
But I've heard other US players were able to inheret their accounts.
Did you check my old character specifically, or is this just a general statement?
kindred finch
But I've heard other US players were able to inheret their accounts.
Dear Traveler,
Due to previous compliance requirements in the North American region, account data for US region travelers could not be transferred. We understand the inconvenience and frustration this may have caused, and we sincerely apologize. Please note that account region is determined by the IP address at the time of registration or the region of the app store used to download the game. If the registration or download did not occur in the US region, the corresponding account data was retained.
We regret that we are unable to recover or transfer data for US region accounts. Thank you for your understanding and support.
If you have any further questions or require assistance, please feel free to contact us at any time.