Error unlink google account

[outer geode]

I encountered a session error, and my account got unlinked, which caused me to lose my character. I can’t get in touch with support. Please help.

[outer geode]

Anybody from support is here ?

[feral jasper]

Dear Traveler,

According to the settings, players are unable to unbind all linked methods. If you are indeed unable to log in using your linked accounts, please provide the following information:

1. Lost account details:
   a. Character ID/nickname
   b. Account creation time
   c. Device used when the account was created
   d. Common login region and registration region
   e. Screenshots of the first top-up and the last three top-ups (must include order number, date, and items purchased)
   If there were purchases, this section is mandatory. If there are fewer than three transactions, please provide screenshots for all related orders.

2. Please create a new game account, bind it to any third-party account, and provide the new account’s character ID.

Once verified, we will process the reassignment of your new and old accounts.
Friendly Reminder: Due to the need for multi-party verification, the review process may take some time. We will contact you with any progress. Thank you for your patience and support!

You may send me a direct message and provide the above information.

[feral jasper]

Hi, to protect your personal information. Please delete it and send me via direct message.

[outer geode]

Done, thx

[feral jasper]

Dear Traveler,
Your account ownership verification has been approved and is currently being processed. Any updates will be communicated to you promptly.

[outer geode]

thank u so much!

[outer geode]

i'll see my old character on new acc in list of veteran server?

[feral jasper]

Hi Traveler, it has not been processed yet. Once it is ready, I will let you know how to proceed. This may take some time, so please be patient.