#Need warning on unbind
1 messages · Page 1 of 1 (latest)
Dear Traveler,
For the security of your account, players must keep at least one third-party account bound. Please try logging in to the game using your linked third-party account to see if you can access your account.
If you still cannot find your account after multiple attempts, please provide the following information:
-
Details of the lost account
a. Character ID/Nickname
b. Account creation date
c. Device used to create the account
d. Common login and registration regions
e. Screenshots of the first and most recent three recharge orders (including order number, date, purchased items, etc.)
If you have made any purchases, this is required. If there are fewer than three orders, please provide all relevant order screenshots. -
Please create a new game account, bind it to any third-party account, and provide the Character ID of the new account.
Once your information is verified, we will proceed with the account transfer for you.
Kind reminder: Since multi-party verification is required, the review process may take some time. We will contact you as soon as there is any progress. Thank you for your patience and support!