#"Restart the game to receive latest mails" error

1 messages · Page 1 of 1 (latest)

thin sable
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Getting this in mail-box. Restarted game 5 times, reinstalled, nothing helps, still same error.

obraz.png
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^^^^ last log file

candid valve
thin sable
dense bone
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I reported this to the team. Thanks for letting us know☺️

fading bolt
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same problem, they "fixed" the issue made another problem lmao

thin sable
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It is bigger problem then I thought. It blocks all mails from reaching the player. This needs to be fixed very soon.

lone swift
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I can confirm I have the same issue and I'm on PC. The issue does not happen on my iphone or ipad.

storm phoenix
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Dear Travelers,
The development team is currently investigating and addressing the issues you have reported. We will keep you updated with any progress as soon as possible. Please stay tuned for further announcements.

storm phoenix
# thin sable Getting this in mail-box. Restarted game 5 times, reinstalled, nothing helps, st...

Dear Traveler,
Thank you very much for your patience. The message "Restart the game to receive the latest mails" appears because the client has not been updated to the latest version.
In addition, regarding the issue with the skill scrolls not being retained correctly, we have sent compensation via in-game mail. Please log in to the game to check the amount sent.
If you have any questions, feel free to contact us at any time.

candid valve
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If you still get the message "Restart the game..." You can use "Claim All" when you receive an email with rewards (like the one from the arena)

thin sable
tawdry mountain
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It's not working for me too !

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This is very annoying pls fix it asap

storm phoenix
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Dear Traveler,
Please make sure that your game has been updated to the latest version. If the issue still persists, kindly provide a complete screenshot. The screenshot should clearly show the string of numbers at the bottom. Thank you.

image.png
thin sable
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It is ok now, thanks for your hard work.