#Steam keeps crashing

1 messages · Page 1 of 1 (latest)

eager lion
#

After entering the game the game client stops responding after 5m or so. Also every time i start the game it always asks for login, can you make it so it memorizes the login please? edit: now it seems that 30s is enough to crash.

hazy meteor
# eager lion After entering the game the game client stops responding after 5m or so. Also ev...

Hello, Traveler.
Regarding your feedback on [game flashback]:
In order to better confirm your problem, please provide the following information:

[Character ID]
[Device Model]:
[Network Operator]: (Example: Chunghwa Telecom / Far EasTone, etc...)
[Scenario where the issue occurs]:
[Frequency of the issue]:
Operation video (if available)]:
If you are installing the PC version of the game, please provide the following information.
[Game Log]:
(How to get the logs: Find the directory where the game is installed in the system files, click on it and there will be a logs folder)
[Game installation full path]:
(e.g.: Steam\steamapps\common\Dragonheir Silent Gods\logs)

For Android version, please provide the[Game log]:
(How to get the log: the log file under /Android/data/com.sgra.dragon/files/.)

Please find the log files ending with "log". If you have not enabled the display of file extensions, you may not see the file names ending with "log". Example file names include: dragon_log_date_19.log.

Please pack all the log files and send them to us. Once we have collected the information you provided, we will immediately report it to the relevant team for confirmation. Thank you.

eager lion
hazy meteor