Hello, I bought 7000 crystals on BuffBuff on 07/18/2025. Almost 3 days have passed, all this time I have been communicating with buffbuff technical support, but it did not give a result, they respond too slowly, a maximum of 3 emails a day from them, and then every day we start a dialogue from the very beginning. They sent me a screenshot that the goods were sent, but it did not arrive to me within 3 days. I also wrote to technical support in the game itself, but there is no silence at all.I want you to help speed up this process. Here are all the data and screenshots. Please do it as soon as possible, I'm tired of waiting. I am worried that I could have been deceived at all and in fact they did not send any goods. And here's another thing, before buying from them I made a few other purchases and everything came at once, but 7000 crystals are still missing. This can prove that I still weigh x2 for 7000 crystals, my id in the game 1449749590884471808. Order number for buffbuff ACS202507181814000003. I will also attach a screenshot that they sent me about the purchase of 7000 crystals.
#the product did not arrive from BuffBuff
1 messages · Page 1 of 1 (latest)
Dear Traveler, thank you for your patience. I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.
@rich wyvern You can find out again when they comply with my request. It's been 4 days since I made a purchase, it's not funny.
Dear Traveler,
We sincerely apologize for the inconvenience caused. Your issue has been submitted, and we will help expedite its progress.
Please rest assured that we will update you as soon as there is any progress.