No access to chat :)

[carmine creek]

Hi, I can't access the chat feature, because apparently I'm underage, I'm afraid I'm way past that, could you have a look? ID: 1414283738970933248 thanks

[elfin moss]

Same issue here https://discord.com/channels/928541801260908546/1395710274060685443

[glad berry]

Dear Traveler,
Thank you for your patience. If you selected a minor status during the real-name verification process, you will not be able to chat in the game. Please provide your character ID (you can click the "+" in the top right corner, go to your avatar page, and copy the string of numbers below). We will submit a request to our team to assist you with re-verification.
Thank you for your understanding and cooperation!

[carmine creek]

ID: 1414283738970933248 My character ID, Thank you

[glad berry]

Dear Traveler, thanks for your cooperation. The information you provided has been submitted to the relevant team, and we believe that it will expedite the progress of issue resolution. If there are any updates, we will contact you immediately.