#Cannot load the app - IOS

1 messages · Page 1 of 1 (latest)

prime yoke
#

Loading until 12% only.
IOS
Uninstalled. Reinstalled again.

peak tangle
# prime yoke Loading until 12% only. IOS Uninstalled. Reinstalled again.

Hello, Traveler.
I'm pleased to be of service to you.
Regarding your issue about [Login].
In order to quickly pinpoint the cause of the problem and assist you in resolving it,
please check if the following steps can solve the problem or not:

  1. Try to switch networks (WIFI / 4G / 5G).
  2. Clear the game cache and try to log in again.
  3. If you still can't log in after using the above methods, remove the game and reinstall it again.
    Thank you for your patience.
prime yoke
#

Still didn't fix the issue.

  1. Switching networks didn't help.
  2. Cannot find game cache in IOS
  3. Uninstalled and reinstalled already twice within 2 days
peak tangle
prime yoke
#

I tried multiple reinstallations. The update eventually went through. We can close this ticket.