#I need help

1 messages · Page 1 of 1 (latest)

dusky pine
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Good afternoon! There was a problem, I re-registered the wrong account, and I logged in to the game with the correct account, created a character, but the transfer of the old character did not happen! When I tried to re-register the desired account, there was no such option! I am attaching a screenshot!(

turbid yoke
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When you are playing ingame you have to first create a character on the veteran server of your choosing and then go to "inherit legacy" to transfer your old account

turbid yoke
dusky pine
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Yes, it's clear, I did that, but I forgot to re-register! I created a new character! Can I re-register now and transfer everything from the old account? I mixed up my accounts and re-registered a bad account instead of the correct one!

turbid yoke
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Re Registering shouldn't get in the way of that

dusky pine
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As you can see, I don't have a button that will give me everything from that character.

turbid yoke
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Try creating a new character with the email you want to inherit from

dusky pine
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The fact is that I made a re-registration on the old account, but I made a mistake! And now I can't re-register the account I need, and there's no re-registration button!

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I repeat, I have a very strong account with a lot of legendary heroes, etc. Now I've lost it!(

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I can show you the second account, everything is fine there, only it is abandoned by me! When choosing an account for re-registration, I accidentally chose the wrong email, which is tied to a bad character, and where there is a good one, I did not pass the re-registration! Now for some reason, the possibility does not allow you to carry out the re-registration of a good character!

turbid yoke
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Prepare to have the ID ready. Staff will get to you as soon as possible 🙂