Old account transfer | Dragonheir: Silent Gods | Page 1

echo coyote Jul 17, 2025, 2:27 PM

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I logged into my old account, on a veteran server. I transferred my assets to the new server, but I saw that my legendary scrolls were missing.
I have video proof too:
https://youtu.be/rzQpNPtgPSg

YouTube

JinMori - Dragonheir

Old account, missing scrolls Dragonheir: Silent Gods

#dragonheir
#Dragonheir: Silent Gods

▶ Play video

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oh and this one from the bag

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in the video 0:55 and 2:00 you will see the proof = scrolls on my old account

rare oracle Jul 17, 2025, 2:31 PM

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Dear Traveler,

Thank you for your feedback. Regarding the issue you reported about the abnormal retention of skill scrolls, our operations team has identified the problem and will address it uniformly in the near future. If the quantity remains abnormal after the fix, please provide your new character ID and contact us for further verification.

Thank you for your understanding and support. We wish you a pleasant gaming experience!

echo coyote Jul 17, 2025, 2:55 PM

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please I need your help.. because I've already started disappointed
and as much as I wanted to play... now I'm low

echo coyote Jul 17, 2025, 8:16 PM

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that I'm afraid to use anything on my account.. and I lost the start already

rare oracle Jul 18, 2025, 5:28 AM

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Hi Traveler, it is expected to be fixed today. You can check again later.

echo coyote Jul 18, 2025, 5:40 AM

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thank you! I will check

echo coyote Jul 18, 2025, 5:39 PM

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still 18 scrolls in my bag 😦
I'm afraid to use some and I just won 2 😦
I can't buy a pack because I'm afraid that the scrolls will wipe up..
ID: 1412454151910590464

marsh oar Jul 18, 2025, 7:03 PM

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Hello, I also have this problem and I lost my legendary books. My ID: 1424416840999061504

pseudo python Jul 18, 2025, 7:47 PM

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Hi. Same problem. Missing 58 gold scrolls. ID: 1415128164146627584

marsh oar Jul 19, 2025, 4:47 PM

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@rare oracle Any expected response regarding the bug?

echo coyote Jul 19, 2025, 9:23 PM

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I hope that we get help.. at least tomorrow.
i want to build my teams 😦

rare oracle Jul 20, 2025, 4:45 AM

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Dear Traveler,

Thank you for your patience and support! Regarding the issue of missing Skill Scrolls, we have identified the problem and expect to have it fixed by Monday. All affected players will receive the lost items as compensation.

We sincerely apologize for any inconvenience this issue may have caused. To express our apologies, after the fix and distribution of the items, we will grant all travelers 100 Wyrmarrow as compensation. Thank you for your understanding and support.

If you have any further questions or need additional assistance, please feel free to contact us at any time. We wish you a pleasant gaming experience!

echo coyote Jul 21, 2025, 6:29 PM

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thank you Flora and DH team 🙂

pseudo python Aug 14, 2025, 5:04 PM

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Good day, I played a month on a veteran server, but a friend appeared who started on a new veteran. Is it possible to transfer my account with a break of progress, to a friend to the server by invitation from the clan?🤔

green cove Aug 14, 2025, 5:13 PM

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pseudo python Good day, I played a month on a veteran server, but a friend appeared who starte...

No, cant be transferred, its always a fresh start on a invite join or on a different server

#Old account transfer