#Can’t lunch game with previous account

1 messages · Page 1 of 1 (latest)

full adder
#

Hi all
Help please .
I can lunch game with new server but can’t do it with my previous account - was apple binded to my phone.

ivory oyster
#

Dear Traveler,

Do you mean you’re unable to access the Veteran Server? Actually, you can complete the inheritance by entering the Veteran Server first, then locating "Legacy Character Inheritance" on the event page. Could you please describe your issue in more detail? Thank you for your cooperation.

full adder
#

This one is with nee account

#

This one when I try Apple account

ivory oyster
# full adder

Dear Traveler,

We sincerely apologize for the inconvenience. After verification, there is currently an issue with Apple ID login on the iOS client. Our technical team is urgently working on a fix, which is expected to be completed by tomorrow. In the meantime, we recommend logging in with other linked accounts (such as Google or Facebook). If your account is only linked to Apple ID, you can log in via the Steam client. After logging in, click the "+" in the upper right corner >> Settings >> Service, and link your account. This will allow you to access the game normally on your mobile device.

We once again sincerely apologize for the inconvenience caused. We will speed up the resolution process and notify everyone immediately with any updates.

full adder
#

Thanks

ivory oyster
#

Hi Traveler, as for the iOS client log in issue, it has been fixed by our technical team. You may log into the game to check. Thank you!

full adder
#

Thanks

zinc ice
#

Still doesn't work for me. Very frustrating.