#The came can’t find me.
1 messages · Page 1 of 1 (latest)
Dear Traveler,
-
To collect rewards, you must log into the game using the same Google/Apple/Facebook account used to participate in this event to receive the "Countdown Chest" rewards. Only one character
per account can participate. -
Players must have at least 1 character in the game when collecting rewards.
According to your second screenshot, you have not yet completed the Three-Headed Dragon beginner stage. Please continue progressing through the main quest and create a character to claim your rewards afterward.
I did use the account I used right before the game went down. I use only one-1 account. I logged in with google and are using my iPhone
If you see my photo with the chest, it says that No corresponding character was found.
Dear Traveler,
If the account you used to participate in the event is the same as the third-party account linked in-game, please provide the following information:
- OPEN ID from the Countdown Treasure Chest Reward Page
How to obtain: Press F12 to open the developer tools, find the "Console" tab >> Click on the Object below >> Open ID, copy the number string and send it to us - In-game Character ID (viewable after logging into the game)
Thank you for your cooperation.