Hello, I have lost the golden scrolls that I had saved before the update.
#Lost golden scrolls
indigo nova
chrome lark
Hello, I have lost the golden scrolls that I had saved before the update.
Dear Traveler,
The corresponding skill scrolls have been returned. Please check your inventory to see if they are there. If not, please provide your old character ID and new character ID. If you are unable to provide the old character ID, you may leave it blank.
formal willow
If possible prepare screenshots of your account with the golden Scrolls
indigo nova
Dear Traveler,
The corresponding skill scrolls have been returned. Please check ...
I hold 16 golden scrolls, but they didn't transfer.
formal willow
Did you already do the character inheritance?
indigo nova
Dear Traveler,
The corresponding skill scrolls have been returned. Please check ...
old id
chrome lark
old id
Dear Traveler,
We have reported this issue to our team. If there is any progress, we will contact you as soon as possible.
indigo nova
Could you please show us the new account ID number? Thanks a lot.
1413439314031771648
vestal creek
Hello, I'm sure I lost all the types of scrolls that were not used, but how can I see my old id? Now I only see scrolls that were dropped from heroes
formal willow
Old id should be in screenshots or past purchases
indigo nova
Could you please show us the new account ID number? Thanks a lot.
my deliveries weren't transferred either
and the store button doesn't work even with vpn
chrome lark
Dear Traveler,
Thank you for your feedback. Regarding the issue you reported about the abnormal retention of skill scrolls, our operations team has identified the problem and will address it uniformly in the near future. If the quantity remains abnormal after the fix, please provide your new character ID and contact us for further verification.
Thank you for your understanding and support. We wish you a pleasant gaming experience!
silent swallow
Dear Traveler,
Thank you for your feedback. Regarding the issue you reported ab...
will this be fixed automatically for all players?
runic tartan
Yea, its my problem too
After the transfer, all the heroes who previously had pumped skills lost them, but the scrolls were not returned for the already pumped heroes
errant flame
Hi, I am also facing a similar issue would like to get it checked
chrome lark
The issue has not been resolved yet. We will update you as soon as it is fixed. Thank you for your patience.