#wtf still blocking USA?
1 messages · Page 1 of 1 (latest)
yeah I'm annoyed. I stayed up late for this
Dear Traveler,
May I ask which channel you used to download the game? Have you tried uninstalling and reinstalling it? You can try again using the link below.
https://bit.ly/downloaddhsg
If the issue persists, please provide your region and the game log.
How to provide logs:
- PC: Navigate to Steam\steamapps\common\Dragonheir Silent Gods\logs.
- Android Mobile: Navigate to Android/data/com.sgra.dragon/files.
Please find the log files ending with .log. If file extensions are not displayed, you might not see the .log extension. Example: dragon_log_xxxxxxxx.log. Kindly compress all log files and send them to us.
Once we have the information you provide, we will immediately submit it to the team for verification and resolution. Thank you for your understanding and cooperation!
Same same. People say VPN helps but wth
I’m iOS user. Downloaded the game on July 14 from US app store
I think that’s the build number
Dear Traveler,
We sincerely apologize for the inconvenience caused. The login issue you reported has been resolved. Please restart the game and try again.
If the problem persists, feel free to contact us again. We wish you a smooth login experience.