MISTAKE WHEN RATING AN ACCOUNT | Dragonheir: Silent Gods | Page 1

vernal quiver Jul 9, 2025, 9:03 AM

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HELLO. I MADE A MISTAKE WHEN RATING AN ACCOUNT AND CHOSE THE WRONG ONE. IS IT POSSIBLE TO RESET THE RATING?ACCOUNT - DEMYENE@GMAIL.COM

waxen vigil Jul 10, 2025, 2:32 AM

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Dear Traveler,

To better assist you with your request,
could you please confirm whether you are a Veteran Player or a U.S. Returning Player?

Once we receive your confirmation, we will proceed with further assistance as soon as possible.

Thank you for your support and cooperation!

vernal quiver Jul 10, 2025, 3:16 AM

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Veteran Player

waxen vigil Jul 10, 2025, 5:16 AM

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Dear Traveler,

To assist you further in verifying the relevant information,
please kindly provide the Character ID and in-game nickname you used when submitting the rating.
I will organize the details and forward them to the relevant team for confirmation.

Thank you for your understanding and cooperation!

vernal quiver Jul 10, 2025, 5:51 AM

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Character ID 1756129310765517824

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nickname Phoenix

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There was another account with the same nickname, that's where the confusion came from.I renamed it so that this wouldn't happen again.

waxen vigil Jul 10, 2025, 6:12 AM

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vernal quiver nickname Phoenix

Dear Traveler,

We sincerely apologize for the repeated inconvenience, and we truly appreciate your patience and cooperation.
To assist the relevant team in verifying the situation, we kindly ask you to provide the following information in the format below:

Character ID and nickname that has already participated in the event

Character ID and nickname you originally intended to participate in the event

Thank you once again for your understanding and support.
If you have any further questions, please feel free to reach out to us at any time.

vernal quiver Jul 10, 2025, 6:36 AM

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that account has been renamed

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the event uses the entire account, is email not enough?

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вфыамф
2730881782891876352

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maybe this one

waxen vigil Jul 10, 2025, 6:42 AM

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vernal quiver вфыамф 2730881782891876352

May I confirm if this account is the character that has already participated in the appraisal event?

vernal quiver Jul 10, 2025, 6:45 AM

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English is not my native language, maybe I don't understand. Do what you can.

waxen vigil Jul 10, 2025, 7:14 AM

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Dear Traveler,

Thank you for your patience and cooperation.
As the reset cannot be undone once completed, we would like to confirm the following information with you one more time:

Character to be reset: вфыамф
Character you wish to participate in the event with: Phoenix

If the above information is correct, please reply with "Confirmed", and we will proceed accordingly.

Thank you once again for your understanding and support!

vernal quiver Jul 10, 2025, 7:18 AM

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Confirmed

vernal quiver Jul 10, 2025, 12:46 PM

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nothing has changed

urban galleon Jul 10, 2025, 12:46 PM

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vernal quiver nothing has changed

Give them time... 😆

waxen vigil Jul 11, 2025, 4:56 AM

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vernal quiver nothing has changed

Dear Traveler,

The reset process by the relevant team will require some time, so we kindly ask for your patience. Should there be any updates or further steps, I will inform you at the earliest opportunity.

Thank you for your understanding and cooperation!

vernal quiver Jul 13, 2025, 3:32 AM

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nothing has changed, it remains the same as it was 2k.

vernal quiver Jul 13, 2025, 4:55 PM

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waxen vigil Jul 14, 2025, 2:42 AM

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vernal quiver nothing has changed, it remains the same as it was 2k.

Dear Traveler,
The development team has not yet resolved the issue. We have urged them to expedite the progress. We kindly ask for your patience in the meantime. Thank you.

vernal quiver Jul 14, 2025, 3:11 AM

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thanks for the help, it seems to have been fixed

#MISTAKE WHEN RATING AN ACCOUNT