Account price.

[valid epoch]

Hello. Please tell me why at the event an account (2 months) with two exclusive heroes was valued at 2000 crystals, and a newly created account, without characters, was valued at 4800?

[ancient meadow]

Dear Traveler,
Could you please provide the role IDs for the two accounts, as well as the entry point through which you participated in the valuation (old player / US region old player)?

[valid epoch]

Hello. Tell me, is it possible to restore a stolen account by providing receipts for purchases in the game through third-party gaming platforms, services?

[ancient meadow]

Dear Traveler,
Our accounts are highly secure, and unless the traveler leaks or shares the information with others, there is no possibility of theft. Furthermore, official policy does not support account trading, and we cannot process any personal losses resulting from such activities. If the account transaction was conducted through another trading platform, you will need to appeal and communicate through the platform. If the transaction was conducted privately, you can negotiate directly with the other player.

[valid epoch]

Why don't they give a reward?

[e-mail]

1610612633777724416

[hushed iron]

You need to use a prophecy code INGAME first for the quests to be active, and the left pset ended on july 16th to 17th midnight

[valid epoch]

Registered back in June. Entered in the game. Took preliminary calls by code. Invited 10 friends but did not receive any rewards for the event.

[valid epoch]

Hello. Yesterday I wanted to change my Google mail, unlinked the mail [e-mail]. But now I can't log in via Facebook. Andrey Lukyanenko is linked to it. When logging in via Facebook (modifier 3527493590909273) it says that it is impossible to load data. I tried from three devices.
Is it possible to link to the mail [e-mail]?
Character nickname "Привет" reborn server 80

[valid epoch]

or restore the Google mail address that was there.

[ancient meadow]

Hi Traveler,
You need to import the Prophecy Code and confirm the results in the "Heliolite Summons" interface in-game. Once completed, the reward will be sent via in-game mail (it can only be claimed on one character). Please note:

1. Use the third-party account that participated in the event to register or log in to the game. The free summon attempts can only be used in the Heliolite Summons pool.
2. The Friend Assistance event ends on July 16th at 23:59:59.