Appraisal error-returning US player

[slim sedge]

I’m already registered as a returning player and when I try to evaluate my account it gives me an error message as shown in the screenshot.

My original account information:

1. character nickname: Nx7010
2. Role ID: 1698426920917032960

[maiden socket]

did you find a fix ?

[slim sedge]

No still stuck

[halcyon patrol]

Try to log into the game. Leave it running a bitand then log off.
Go to the web event page and log in. Select the wanted character (1 appraisal per account as stated in the rules and info!) and start the evaluation process

[little burrow]

You need to go to your Gmail account, delete DragonHeir account.

Re-enter your DragonHeir game, and rebind the game from their to discord and bind it in #🔒┆verify-here.

Then your account will show and go to the webpage to complete your processes.

This should work

[slim sedge]

The game isn’t available yet in the US so I can’t do that.

[keen ledge]

Support will take a look tomorrow

[fickle jackal]

Dear Traveler,

You can directly copy the nickname below to participate. Please ensure there are no spaces. If it still doesn't work, you can contact us again.

Nx7010

[slim sedge]

Still not working

[fickle jackal]

Dear Traveler,
Please log into the game first, then log into the activity page to check if you can find the corresponding character. Thank you.

[slim sedge]

How do I log in the game if it’s not released in the US yet. I had only one character and I have a record of all my purchases. I even wrote my role ID which I got from my message to join the pioneer club in the original post

[tardy spire]

For me, I couldn't select the character from the drop-down menu for US and had to type the name manually in the box provided.

[slim sedge]

I tried several times and it didn’t work

[tardy spire]

hmm sorry to hear that. I'm just glad my name was in the drop-down list because I couldn't even remember my character name 🙂

have you tried another computer or browser with a clean cache maybe?

[slim sedge]

Yes nothing changed. My name is in the drop-down list from the beginning but never worked

[fickle jackal]

Dear Traveler,

After checking, we found that your account 1698426920917032960 is not a US region account. If possible, you can enable a proxy and try downloading the game through the Apple Store or Google Play Store, then log into the game to see if this resolves the issue.