Wrong account character appraisal.

[obsidian cargo]

Hello there. I accidentally apprised the wrong traveler. Can I move everything into another one. They are both the same SS...
From Aaro_Duron to KryfusV
Or cancel everything I will re-apprise everything.
[e-mail]
Please.

P.s. it's all because of my useless fingers I was just checking others for apprise results and ...

[obsidian cargo]

Wrong account character appraisal

[versed gate]

Dear Traveler,
In this event, players can log in to their existing Dragonheir: Silent Gods account (Google, Facebook, Apple) and select 1 character for evaluation. Once you proceed to the next step, the character cannot be changed. To prevent accidental operations, there will also be a secondary confirmation button on the page after selecting an account for evaluation. Suppose you have already selected a character and proceeded to the next step. In that case, the data has already been generated, and we are unable to perform a rollback for this operation. Your understanding would be highly appreciated.

[obsidian cargo]

https://tenor.com/view/cat-crying-cat-cat-meme-cat-crying-meme-crying-cat-meme-gif-7433931244412524776

[versed gate]

Dear Traveler,

Thank you for your response. Currently, we are actively collecting player feedback and conveying it to the development team for evaluation. Please understand that all changes require careful evaluation by the project team. If there are any updates, we will share them with all the travelers.

[obsidian cargo]

This character "Aaro_Duron" has the same evaluation as second one "KryfusV"- SS

Can you just redirect awards from this event from Aaron_Duron to KryfusV@versed gate
Or cancel my mistake...

[obsidian cargo]

It wasn't purely my mistake... My internet has some malfunction from time to time and uploading information has some flaws because of my internet provider... So when I was checking all the characters.. it was supposed to download the main one and when I was confirming I got reversed into the previous character...

[obsidian cargo]

Wrong account character appraisal.

[versed gate]

Dear Traveler,
If both of your valuation results are SS, there is no need to reset the evaluation results, because after resetting, your Adventure Rally Squad will also be automatically cleared, and you will need to rejoin or create a new squad. Additionally, the valuation rewards and Adventure Rally rewards are associated with the third-party account you are currently participating with. After the global version update content goes live, you will need to use the corresponding third-party account to log into the game and create a game account to inherit the rewards and old character transferred data. For example, after creating an account, you can select a character on the game's event page to claim rewards. Furthermore, the rewards are not claimed all at once, but need to be claimed progressively after reaching the specified Resonance Level, and once you have selected a character to claim rewards, it cannot be changed.

[obsidian cargo]

@versed gate thanks for your efforts but I don't understand everything clearly I go for the help from the main chat 🐱

[versed gate]

Hi Traveler,

Simply put, if you confirm that both characters have SS valuation results, then there is no need to reset. If you still need to reset, you can check the reply below:

Please note that after resetting the evaluation results, your adventure squad records will be cleared, and you will need to create or join an adventure squad again.

If you still need to reset your evaluation results, please reply "Agree to reset", and we will report it to the team for application (it is expected to take 3-5 business days for verification and processing).

[obsidian cargo]

https://tenor.com/view/confused-huh-what-i-don't-understand-i-am-not-clear-about-it-gif-2326494806204735282

Sorry

Let me try once more

These awards can be received only by Aaron _Duron??? Because I evaluated him.
But I want it to be my main character KryfusV.

[untold gyro]

These reward will be received by your NEW character, in the new game.

[obsidian cargo]

And it doesn't matter which one ?

[untold gyro]

I guess so. So the important question should be:
Can I inherit (on a single account in the new game) the heroes from KryfusV and the SS rewards from Aaron_Duron if both run with the same 3rd party login? @versed gate

[elder surge]

1 account
Many character
He choose wrong character
Want to move that result to another character (main)

Wrong character: Aaron_Duron

Main character: KryfusV

Is that possible? Or need to reset and he choose right character after reset?

@versed gate

[obsidian cargo]

Yes that's what I'm all about

[versed gate]

Dear all, let me double check with the relevant team again.

[obsidian cargo]

Thanks

[versed gate]

Yes, in the account valuation activity, you can select one character under your account for valuation (it is recommended to use the account with a higher score to participate). After the new version opens, players need to log in with the third-party account that participated in the activity, create a new account (there will be relevant buttons on the page at that time, such as "Start Over/Inherit Data"), make your selection and log into the game, click on the activity page, and select a character to claim the account valuation rewards. For example, you can choose to use KryfusV to claim the rewards.

[obsidian cargo]

So the whole thing made me a 🐐...

[obsidian cargo]

Thanks for your time and efforts

[solemn goblet]

Why it looks to me like moving old characters to new version will be infinitely more complicated then it is now when moving between seasons? Good chance many players will do something wrong along the way and bombard you with new requests for resetting the process ...

[bright prism]

[versed gate]

Dear Traveler,
I understand your concerns. Regarding the specific procedures, please keep an eye on our official channels for any detailed operational guidelines that may be released in the future. At present, I have not received any additional specific details.

[next nacelle]

Hi @versed gate i faced the same issue and DM'ed you a few days ago but I didnt get a response yet. Appreciate your help! 🙏 I spent quite a bit in the old dragonheir version up till s3

[versed gate]

Dear Traveler, normally, we do not reply to private messages. Please post your account information (such as character ID and nickname), your chosen participation method, and a screenshot of your valuation under this thread. We will review the information accordingly.

and the account you wish to have re-evaluated

[next nacelle]

Would this suffice?

Character ID 1464808522633834496

My old IGN is Sentimentt (The one I wanted to be appraised)

I chose the Login to View Appraisal button (I am a returning Dragonheir Player) with google sign in.

I have a couple of invoice no mailed to me via steam if it helps. Heres an example of one: 3765637838619452994

[versed gate]

Dear Traveler, thanks for your cooperation. The information you provided has been submitted to the relevant team, and we believe that it will expedite the progress of issue resolution. If there are any updates, we will contact you immediately.

[next nacelle]

Hi @versed gate just wondering if there are any updates to my case

[versed gate]

Dear Traveler,
Thank you for your patience. We have reset your valuation data. You can now log in to check your latest valuation status.