Account Appraisal too low.

[merry saffron]

My account was appraised too low. I'm not sure if there was a bug or if there was confusion because I'm from the USA, but I would like to be appraised at the appropriate value. Please let me know if there is anything I can do to help correct the issue.

Edit: Character Name: nXㅣTykios

[snow phoenix]

Dear Traveler,
Thank you very much for your patience. After confirmation, we refreshed the data last Friday following the feedback received. Therefore, even if you saved incorrect results before the data refresh, the corrected valuation results have also been refreshed accordingly. We recommend logging into the event page again to view the latest results. If you still have questions, please provide a screenshot of your latest valuation results and the nickname/ID of the character you participated with.

[earnest dirge]

Will the evaluation of our accounts change prior to joining the new version servers?

I ask as people may (like I have) evaluate their account now, but gain additional Wyrm, Dice, Hero’s etc prior to joining the new version.

Therefore if this happens, their evaluation will be incorrect at that point.

Could you confirm either way, and pass this along to the Dev team too please?

Thanks @snow phoenix

[merry saffron]

Thank you for taking the time to respond, but the refresh only refreshed the inaccurate appraisal. I never confirmed the results, but they still locked in. I will provide screenshots of the appraisal, and my account. Hopefully I can get an accurate appraisal value.

In game character name: nXㅣTykios
UID: 1556281987721410560

Please let me know if there is anything else I can do, because I was looking forward to playing Dragonheir again. However, it will be very disappointing if my account can not get appraised at the appropriate value. I put a lot of time into the game, and I would like the appropriate compenation like my peers are getting.

[snow phoenix]

Dear Traveler,
The account valuation for US region players this time is calculated based on the historical total recharge amount, and does not include resources such as artifacts, heroes, etc. in the account. Upon inquiry, your calculated score is 819.2 points, corresponding to a valuation result of A, with no abnormal circumstances.

[merry saffron]

With this answer, it will be hard to motivate myself to play the game again. Not only is my account being evaluated at a much less rewarding criteria than other players, but they also got the option to reset their appraisal that I am not being offered. I would like to 'Agree to Reset' like others have done.

The double standard being applied to US players is not 'welcoming players back'.

[snow phoenix]

Dear traveler,
Regarding players who selected "US region veteran player" to complete the valuation, we need to confirm with the team whether this can be processed. If there are any updates, I will reply to you promptly.

[snow phoenix]

Dear Traveler,

Thank you for your patience. Your account evaluation result is normal. The reset evaluation applications mentioned in other posts are specifically for cases where the wrong account was selected. If you can prove that your account has multiple characters, please provide the role ID or relevant screenshots. After verification, we can apply for you. However, if your account only has one character, we apologize that we cannot apply for a reset in this situation. We appreciate your understanding.

[merry saffron]

My account has multiple characters, and I never hit 'Confirm' because the results didn't seem right to me. The game confirmed the results anyway. I would like to reset the results of the appraisal.

[snow phoenix]

I will submit an application to see if a reset is possible. Please note that after the reset, your adventure assembly records will be automatically cleared.

[snow phoenix]

Dear Traveler,

We kindly request all travelers to provide the correct account information they wish to evaluate (e.g., nickname/ROLE ID). We will reapply for an evaluation of the target account, and once processed, the current valuation result will be directly replaced. Please note that this evaluation can only be applied for once and is limited to one character under the evaluated account.

If you agree, please provide your ROLE ID/nickname and reply with [Confirm the information is correct, confirm re-evaluation].

Thank you all for your cooperation!

[merry saffron]

Thanks for taking the time to respond, but at this point I am concerned I will not get an evaluation, and I will be left with nothing. I will just take the current evaluation, but I will be careful about where I invest in the future.

Thanks again for your time and effort.