#i cant login using Google but with FB i can

1 messages · Page 1 of 1 (latest)

junior cairn
fallen gust
# junior cairn

Dear Traveler,

Regarding the login issue you've reported, in order to help us identify the problem more efficiently, please kindly provide the following information:

  1. Your region (and whether a VPN is enabled)
  2. The device you are using
  3. The game log
  4. A screen recording of your operation
    How to provide logs*:
  • PC: Navigate to Steam\steamapps\common\Dragonheir Silent Gods\logs.
  • Android Mobile: Navigate to Android/data/com.sgra.dragon/files.

Please find the log files ending with .log. If file extensions are not displayed, you might not see the .log extension. Example: dragon_log_xxxxxxxx.log. Kindly compress all log files and send them to us.

Once we have the information you provide, we will immediately submit it to the team for verification and resolution. Thank you for your understanding and cooperation!

junior cairn
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okay the issue already resolve for now, i clear browser cache and so on, and i relog the email. i cant record because i cant recreate the error but this is the log.

📎 logs.zip
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  1. Region is SEA and no VPN 2.PC 3.attached 4.cant do that anymore
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thank you very much by the way