#The system of invitations for pre-registration does not take into account the invited

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lean surge
#

Good afternoon.
As part of the pre-registration event, invitations were sent to 7 friendly accounts. I tried pressing both the "invite" button and the "pluses" - the system always generates the same invitation code without changing: ...lottery-obintl-20250429/#/home?inviteCode=8665247073157176376

Plus, I tried a different type of invitation code once .../act/a20250411reserve/?inviteCode=8665247073157176376&inviteToken=35c3118fde22da679c54a541aec121ac The invitations were accepted by friendly accounts according to the instructions .../channels/928541801260908546/1382715107456585822/1382973168410689536 with the control that the text "Georgy Sukhadolsky invited you..." appears (except that it was not specifically monitored in the first two accounts, so there is no certainty). The registration was completed by clicking the "finish" button and implementing the calls received. The result: only one (!) pre-registration invitation was counted. Please check and correct.

Account 2725955663377281024
Nickname GeorgeSU

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scarlet gorge
# lean surge Good afternoon. As part of the pre-registration event, invitations were sent to ...

Dear Traveler,
Regarding the issue you reported about abnormal task counting, please confirm if your operation was correct and complete. According to the rules:

  1. The invited person must have never pre-registered for the game before.
  2. Pre-registration and pre-draw card are two different activities, so the participation entry and counting methods are also different. If you want to count towards the "Invite Friends to Pre-register" task bar, please generate an invitation link from the pre-draw card task interface and share it with the invitee to participate.
  3. The invitee needs to click on the "invitation link in the pre-draw card" you generated to jump to the activity page >> log in to a third-party account >> click "Tasks" >> go to pre-register (Note: At this time, the invitee should see the inviter's nickname, otherwise it's invalid).
  4. After the invitee completes the pre-registration according to the steps, they need to return to the pre-draw card task page and click "Completed".

If you're certain that your operation was correct, please provide the following information for further verification:

  1. The in-game character ID/nickname of both the inviter and invitee (if the invitee doesn't have a game account, no need to provide)
  2. A complete screen recording of the operation (including all links clicked)
  3. Screenshot of the invitee's pre-draw card task page
#

Based on this screenshot:

  1. The link lottery-obintl-20250429/#/home?inviteCode=8665247073157176376 is an invitation link generated from the pre-draw card page. If this link is correct, and the invitee completes the pre-registration using this link, it will be successful (Note: When clicking on pre-registration from this link, the invitee can see the inviter's name).

  2. The link .../act/a20250411reserve/?inviteCode=8665247073157176376&inviteToken=35c3118fde22da679c54a541aec121ac is an invitation link generated from the pre-registration activity page. If players complete the pre-registration from this page, it will only count towards the pre-registration activity.

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lean surge
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Thank you, the above conditions were met for at least 5 friendly registrations that followed the lottery lottery-obintl-20250429/#/home?inviteCode=8665247073157176376 and who saw my name as an invitee when registering. But only one of them was counted, who installed the game (although he hasn't started playing yet).

Question: what kind of screenshots should I provide you with from my account to resolve the situation? For those invited, I can only specify their e-mail in Google, they are not in the game.

scarlet gorge
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Dear Traveler,
Suppose the invitee does not have a game account. In that case, there is no need to provide If possible, could you please invite a player again, then record the entire process (excluding the account login steps) and share it with us so we can further confirm if there are any abnormalities? Thank you.

scarlet gorge
lean surge
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(1) How can I "invite a player again" if they have already used my link? And there were 5 unaccounted players!

(2) What do you mean by "record the entire process"? Should I try to record a video? Or are screenshots sufficient?

scarlet gorge
# lean surge (1) How can I "invite a player again" if they have already used my link? And the...

Dear Traveler,
If you confirm that your friend used your invitation link to complete the pre-registration and did not log out of their Google/FB/APPLE ID account on the same page before logging in again, please provide the following information for us to verify:

  1. The invitation link you shared for the pre-registration and a screenshot of the pre-registration task page.
  2. The invitee should click on the pre-registration task page, then click on the share link and copy the link to share with us.