Join the Discord but do not get a reward

[whole solstice]

Dear Traveler,

There might be a slight delay in task counting. We'd like to confirm if everything is working normally now. If the issue still persists, please provide your character ID and the third-party account information you used to participate. Thank you for your patience and cooperation.

[woven orbit]

I’m having the same issue

[whole solstice]

Dear Traveler,
If the problem persists, please provide us with your character ID.

[woven orbit]

2149631741330894848 : character ID for the discord bug ( pre summon event)

[whole solstice]

Dear Traveler, thanks for your cooperation. The information you provided has been submitted to the relevant team, and we believe that it will expedite the progress of issue resolution. If there are any updates, we will contact you immediately.

[whole solstice]

Dear Traveler,

Thank you for your patience. May I ask what browser you are using? Could you please try accessing the event through Google Chrome/Safari browser to see if it can be successfully counted in the event? Thank you.

[woven orbit]

I tried using safari and it’s working thank you 🙂

[copper pilot]

Hi, I've tried all the pre-registration tasks, linking to Facebook etc and still haven't received any Summons to use. I've tried using Chrome but that makes no difference. Account reference is 27027596029527040

Any help would be much appreciated

[whole solstice]

Dear Traveler,
If you are unable to obtain summon attempts after following FB/DC, please refer to the above response and try using a different browser.

If the problem persists, please provide a screen recording of your operations so we can better identify the issue. Thank you for your cooperation!

[copper pilot]

I have tried both Samsung Internet and Chrome. I'm just not sure what I'm supposed to do. I've pre-registered, I'm following Facebook and YouTube and verified with Discord. As yet I've received no Summons 🤷🏻‍♂️

[whole solstice]

Dear Traveler, thank you for your patience. I'll forward your case to our dev team and they will do their best to work on your case. I'll get back to you as soon as the result comes back.

[whole solstice]

Dear Traveler,

From the screenshot you sent, it appears that you jumped to the browser from the in-game activity page. You can directly enter the activity URL in your mobile browser (Google/Safari/Edge, etc.).

If you still have questions, please provide a complete screen recording of your operations.

[copper pilot]

Its all good thanks. Switching to Chrome and logging off made the last couple of events register.

Thanks.