#Problem with redemption gift
1 messages · Page 1 of 1 (latest)
Dear Traveler,
To better verify if there are any abnormalities, could you please provide a video recording of your operation?
Thank you for your cooperation.
Here, this window pops up and the Confirm button is not pressed.
Wrong spelling... it has to be all CAPITAL letters
I tried that too, it doesn't work.
Than please make a video as flora asked above
Confirm button sometimes gets 'stuck'. In such case I simply close the window and try again and at some point it will work.
Thanks, I'll try it.)
The problem is still not resolved. What could be the problem?