Lost gmail account

[sacred pecan]

Hi I lost my account on gmail. I didn’t play since October before the merge. Can you help me restaure my account please. Thanks !

[split pewter]

Dear Traveler,

If your account migration has been confirmed, you can log into the game using your linked third-party account. If the migration has not been completed, we will attempt to recover your account for you. Since account recovery requires personal private information, and to prevent any potential leakage of your personal information, please contact our in-game customer service at the following email address and provide both your old and new account information as outlined below. Once ownership is verified, we will proceed to rebind your account. Thank you.
[e-mail]

Lost Account Information:
a. Account creation date
b. Device used to create the account
c. Common login region and registration region
d. Screenshots of the first purchase and the most recent three transactions (include order number, date, purchased items, etc.):
This information is mandatory if you have made any purchases. If there are fewer than three transactions, please provide all related transaction screenshots.

Please create a new game account and link it to any third-party social account, and let us know the character ID of the new account. If the review process is successful, we will re-bind your old and new accounts, so please be sure to create a new account and do not provide information on the account you wish to continue playing with.

Friendly reminder: As multiple verifications are needed, the review process may take some time. Please rest assured that we will proactively contact you as soon as there is any progress. Meanwhile, we appreciate your patience and understanding. Thank you for your support!