#Cannot login on PC Steam version

1 messages · Page 1 of 1 (latest)

thin urchin
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Since today 29 march 2025, i cannot login with google login. I always clicked the google login button and it redirected me to the Chrome browser, and everything worked just fine.
Now i get this, and nothing happens.

thin urchin
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well, anything ?

lean crane
thin urchin
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ok thx.thought some mods might be here

lean crane
thin urchin
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aah, ok. no worries. i will play on phone but i really hate it 😦

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have a nice weekend

covert marsh
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no one on call to answer issues over the weekend? That's poor support for a service that should be working 24/7

slender ether
# thin urchin Since today 29 march 2025, i cannot login with google login. I always clicked th...

Dear Traveler,

Sorry for the late reply. We've confirmed that if there is a prolonged delay in logging in after opening the webpage (including slow access to the login page or taking too long to enter your account details), it may trigger a timeout, resulting in the error codes [9999] [6]. We recommend switching networks or quickly entering your linked social account information.

If the issue persists, please provide the latest log information from the following paths:

  • PC: Steam\steamapps\common\Dragonheir Silent Gods\logs
  • Android mobile: Android/data/com.sgra.dragon/files

Please find the files ending with .log. If you have not enabled file extensions viewing, you may not see the .log suffix. For example: dragon_log_xxxxxxxx.log. Please package all log files and send them to us.

Once we have collected the information you provide, we will immediately submit it to the team for verification and processing. Thank you for your understanding and cooperation!

pallid crest
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Its empty

thin urchin
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It solved itself over the weekend

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u can close it. thanks